Shipping policy
At Song Queen Couture, we strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy below:
Processing Time:
- Orders are processed within 1-3 business days.
- Custom or personalized items may take additional time.
Shipping Rates & Delivery Times:
- Standard Shipping: Free for orders over $50. Delivery takes 5-7 business days.
- Express Shipping: Available for an additional fee, with delivery in 2-4 business days.
Order Tracking:
- Once your order is shipped, a tracking number will be emailed to you so you can monitor its journey.
International Shipping:
- We offer international shipping to select countries. Delivery times and rates vary by destination. Customs duties and taxes (if applicable) are the responsibility of the buyer.
Lost or Delayed Packages:
- While we ensure timely dispatch, delivery times may vary due to unforeseen circumstances. If your package is lost or delayed, please contact us at [insert contact email], and we’ll assist you in resolving the issue.
Returns and Exchanges:
- For details on returns and exchanges, please visit our Returns Policy.
For any additional questions, feel free to contact our support team. Thank you for choosing Song Queen Couture!